I dial out using an 086 number to connect to the internet and to use Outlook.
How do I set up my PC when I'm working from a different location, i.e. Cape Town?

You do not need to change anything. The 086 number always costs a local call wherever you are within South Africa.

How many recipients are allowed in one email message?

50 (fifty). Please use BCC when sending email to multiple recipients

Are the Technicians at Gist available after hours and public holidays?

Yes, if you are an existing client and you need IT support there will definitely be a technician available to help you!

Can I get a virus even though my mail is scanned?

You certainly can. Even though we scan for virus we only stop known virus. It usually takes a few days for new virus examples to reach the antivirus labs around the world. We check every 2 hours for an update for new virus definitions.

Apart from email you can also get a virus from CD-ROMs, Stiffy disks, web downloads or just from having a drive or directory shared for networking purposes. A safe rule is not to trust anything that you are not 100% sure of.

Do not open attachments in email that you are not expecting.

How do I setup my Internet and E-mail Account in Windows XP?

Click on "Start" in the bottom left-hand corner of the screen. Click on "Run"
In the pop-up box, type "inetwiz", and click "OK".


The Internet Connection Wizard should open. Select the first option, "Connect through a
phone line", if you are using a modem and phone line to connect to the Internet. Click
"Next"

Select the modem you are using from the drop-down box and click "Next"

Type in the Internet Dial-Up number provided by Maxitec. If you need to dial a zero (0),
or any other number, to access an outside line (e.g. dialling through a switchboard), then the 0 (or the other number that you need to dial) must be in front of the area code,
followed by the Dial-Up number. i.e.: 0, code, number (0, 0212345678). Select South
Africa in "Country/region name and code". Uncheck "Use area code and dialling rules"
and click "Next".


Fill in your username and your password. Note that the username and password are
case-sensitive. The username is always in lowercase. Click "Next"


Type in a connection name e.g. ("Maxitec, My Connection, Home, etc...") Click "Next."


Where it prompts you to Set up your internet mail account, select "Yes" and click "Next"


Type in your name and surname, or your company name (capital letters or in lowercase). When someone receives an e-mail from you, the name you have chosen will appear in the 'From' section of the e-mail. Click "Next"


Type in your e-mail address in lowercase and click "Next"


Select "POP3" as your incoming mail server type. Type in the "Incoming and Outgoing"
mail server names in lower case in the relevant spaces. Click "Next"


Fill in your username your password. Note that the username and password are case-
sensitive. Selecting "Remember password" is optional. Do not check "Log on using
Secure Password Authentication (SPA)." Click "Next"

Click “Finish”