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Service Level Agreements
“A service level
agreement (SLA) is a formally negotiated agreement between two parties. It
is a contract that exists between customers and their service provider…”
~ Wikipedia
*Would you like us to tell you about your IT problems before you call us?
*Would you like to avoid downtime by ensuring a technician performs a
regular general check of all your PCs? For example: He can visit every 2nd
week for 2 hours.
*Do you find yourself calling Gist more than 4 times a month? Do you know
that having an SLA could save you lots of money?
Why not spend that extra cash on someone special this February and save with
Gist and our SLAs.
What will I get if I sign an SLA today?
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A
technician will visit you on an agreed regular basis without you
calling.
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You
will receive a cheaper hourly rate.
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Preferred service over clients without a formal agreement.
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Free
remote desktop support
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Fixed monthly expenses
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Discounted purchases
Call your
regular technician for further information on 086 100 4478.
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